Luís Monteiro

Luís Monteiro, Portugal
Founder @ Youman Skills
Culture, Engagement & Happiness @ Critical Software

Empathy to the rescue
Sunday, May 29 at 2:00 pm – 2:35 pm UTC

Empathy is the main ingredient of trustworthy connections, connecting and belonging to a group is what we are as humans. The best part of this skill is that even if you have never paid attention or simply didn’t care, you have time! Empathy can be relearned, teached, practiced.

On this talk you’ll understand the empathy’s role on human connections and how to improve it daily. This is a key human skill to drive trustworthy relationships, to accept differences of opinions and learn to deal with everyday adversity.

Luís Monteiro is an IT and Telecommunication engineer, and has gained a deep experience in building and managing global delivery IT services based in Portugal. In parallel he has developed a strong curiosity on leadership improvement while experimenting different styles, frameworks and approaches on how to grow and become better.

He is the author of the Reality Check Leadership podcast, founder of and a workshop facilitator on topics as leadership, responsibility, change management and communication. He is working at Critical Software since 2020, joined the People team and he’s responsible to ensure that People and Community have a great experience at the company.